Thursday, July 24, 2014

Restaurants' Social Media Snafus A Marketing Nightmare

There is no doubt this is the age of social media. And while Facebook, Twitter and the like can bring their share of goodness and light, they can also ruin reputations with the tap of a finger. Take the impact that social media has had on various restaurant chains, including Taco Bell, McDonald's and Chick-Fil-A. These eateries, among others, have served up some major PR blunders, thanks to diners and their ever-present digital devices.

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